(4.7 / 5)1898+ Ratings

MSC Cruises Reviews

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Overall Rating

4.7
11 Reviews
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About MSC Cruises

Msccruisesusa.com offers a variety of cruise deals to destinations like The Bahamas, Caribbean, Mediterranean, and Northern Europe. Customers can book family cruises, weekend cruises, all-inclusive cruises, or last-minute cruises. The MSC Voyagers Club provides a membership program with multiple levels, including Classic, Silver, Gold, and Diamond, each offering increasing benefits like discounts, onboard credits, and exclusive privileges. Additional services include on-board amenities and packages to enhance the cruising experience. They also provide detailed brochures with information on new itineraries, fares, and packages for global travel.

MSC Cruises Pros & Cons

Pros of MSC Cruises:

  • Cheap Cruise Fares: MSC offers some of the cheapest cruise fares in the market, making their voyages an incredible value.
  • Large Fleet: With 22 ships currently sailing and more on the way, MSC Cruises has a lot of options to choose from.
  • Wide Variety of Itineraries: MSC cruises sail to over 100 countries worldwide, offering extensive itineraries in Europe, South America, Asia, Africa, and the United States.
  • Ecological and Environmental Sensitivity: MSC focuses on conservation, with initiatives like planting 75,000 plants and restoring natural flora and fauna.
  • Upscale Suite Experience: The MSC Yacht Club offers an all-inclusive luxury experience with personalized service, private lounges, and dedicated venues.
  • Friendly and Welcoming Staff: The staff on MSC cruise ships are generally friendly and welcoming, although some may experience occasional rudeness.

Cons of MSC Cruises:

  • Add-on Costs: While the base fares are cheap, add-on items like specialty dining, Wi-Fi, and activities can quickly increase the cost.
  • Technology Limitations: Wi-Fi packages have limitations, such as not allowing device switching, which can be frustrating for families or those needing multiple devices.
  • Customer Service Issues: Shoreside customer service can be maddening, with slow or non-existent responses from local service agents.
  • Pre-Cruise Communication: Communication before the cruise can be spotty, leading to pre-cruise frustrations.
  • Muster Drill Process: The muster drill process is often longer and less efficient compared to other cruise lines.
  • Food Quality: Food is often hit or miss, rarely being bad but rarely memorable either.
  • Basic Amenities: Basics like Kleenex and washcloths are not provided, requiring guests to ask for them.
  • Staff Shortages: There have been reports of staff shortages, which can impact the overall experience.

MSC Cruises Coupon & Discount Codes

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The Bahamas, 4 nights sale 30$ off by using MSC Cruises coupon code

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MSC Cruises Customer Reviews (11)

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Hector Day
Hector Day
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Sep 8, 2023
Nicolas Araujo
Nicolas Araujo
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Sep 7, 2023
Darnell Larosa
Darnell Larosa
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Sep 6, 2023
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Lance Chalifour
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Sep 4, 2023
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Daniel Wirth
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Sep 3, 2023

MSC Cruises Customer’s Q&A

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MSC Cruises Features and Benefits

MSC Cruises offers a range of features and benefits through its MSC Voyagers Club membership. There are four membership levels: Classic, Silver, Gold, and Diamond. Each level comes with its own set of privileges:

  • Classic Membership (1 to 2,199 Points): Offers a 5% cruise discount, personalized luggage tags, welcome back cocktail, and discounts on many packages and amenities including onboard pictures, digital accessories, Wi-Fi, Spa & Fitness, and more.

  • Silver Membership (2,200 to 4,299 Points): In addition to the Classic benefits, Silver members receive a $50 onboard credit per person and double points on all bookings made more than 12 months before departure.

  • Gold Membership (4,300 to 9,999 Points): Gold members enjoy a complimentary one-hour thermal area session once per cruise, a complimentary gift, priority disembarkation in ports where a tender boat is required, a complimentary MSC Voyagers Club Photo, and a complimentary birthday cake.

  • Diamond Membership (10,000 Points or More): Diamond members receive priority boarding on embarkation day, a complimentary specialty restaurant “Tasting Menu” dinner per stateroom (no beverages), priority disembarkation at the end of the cruise, courtesy bathrobe and slippers available during the cruise, a complimentary dancing class, an exclusive Diamond Party, late stateroom check-out disembarkation, and a sweet chocolate gift.

These benefits enhance the cruising experience, making each journey with MSC Cruises even more unforgettable. Enjoy the journey! 🚢

MSC Cruises Pricing

MSC Cruises USA offers various pricing options and discounts:

  • Senior Club: 5% off for seniors (over 65) in Inside, Outside with Partial View, and Ocean View cabins; 10% off for seniors in Balcony, Suite, and MSC Yacht Club Suites. Additionally, seniors booking these cabins receive a welcome package.

  • Young & Young: 10% off for passengers between 18 and 29 years old in Inside, Outside with Partial View, and Ocean View cabins; 15% off for passengers in Balcony, Suite, and MSC Yacht Club Suites.

  • Health Workers: 10% off the cruise fare for all healthcare workers and their family.

  • Cruise Deposit: The deposit varies by length of the cruise: $99 per adult for 0-4 nights, $199 per adult for 5-14 nights, and $300 per adult for 15+ nights.

  • Onboard Credit: Available for select sailings, but details on specific amounts vary by length of the cruise and type of cabin.

  • Government Fees and Taxes: Additional fees apply for each guest, including children.

  • Flash Sale: Short cruises from $199 from Miami to The Bahamas with stops at Ocean Cay MSC Marine Reserve, but this sale ends on November 19.

About Msccruisesusa.com Payment Method?

MSC Cruises provides a hassle-free booking experience with a variety of convenient payment methods. Customers can settle their cruise payments using major credit cards including Visa, Mastercard, American Express, and Diners Club. Additionally, debit cards are also accepted as a form of payment. For onboard purchases, a personal cruise card is used, which can be activated with a credit/debit/prepaid card at Cruise Card Activation Points on the ship. This system allows guests to make purchases without the need to carry cash or credit cards on board, streamlining the payment process for a more enjoyable cruise experience.

MSC Cruises FAQs

FAQ

MSC Cruises Alternatives

Here are some alternatives to msccruisesusa.com:

  1. Disney Cruise Line: Offers a fleet service with five ships: Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, and Disney Wish.
  2. Holland America Line: A recognized leader in the cruise industry, offering a wide range of cruising experiences.
  3. Six Star Luxury Cruises: Specializes in luxury cruise bookings and world cruise packages within the travel industry.
  4. Windstar Cruises: Specializes in small ship cruising and luxury yacht experiences within the travel and tourism industry.
  5. Hornblower New York: Offers a variety of cruises, including dinner, sightseeing, and private charters.
  6. Ambassador Cruise Line: A new British cruise line offering a premium-value product.
  7. Sunstone Tours & Cruises: Specializes in small ship cruise vacations.
  8. Elegant Voyages: Offers luxury cruises and tours.
  9. Carnival Cruise Line: Known for its fun, laid-back, family-friendly cruises.
  10. Royal Caribbean International: Offers innovative ships with a variety of features and activities.

These alternatives offer various features and services, so it's recommended to research each one to find the best fit. Remember, the best alternative depends on specific needs and preferences. Happy cruising! 🚢

FAQ

How To Open A MSC Cruises Account?

To open an account on msccruisesusa.com, follow these steps:

  1. Visit the MSC Voyagers Club page on the MSC Cruises website.
  2. Click on "Register for free in the MSC Voyagers Club" to start the registration process.
  3. Fill in the required fields, including your name, surname, and date of birth.
  4. Read and accept the Privacy Policy and Terms & Conditions.
  5. Click on "Become an MSC Voyagers Club member" to complete the registration.

After registration, you will enter a world of privileges that will make your cruises even more unforgettable. You will be contacted via email, SMS, or WhatsApp to let you know the latest offers and cruise products. Enjoy your journey with MSC Cruises! 🚢

FAQ

What are the destinations offered by MSC Cruises?

MSC Cruises offers a wide array of destinations across the globe. Passengers can explore the Bahamas & Caribbean, including the exclusive private island, Ocean Cay MSC Marine Reserve. The United States & Canada offer itineraries featuring picturesque beaches and breathtaking fall foliage. In Europe, travelers can experience old world charm in the Mediterranean, or the enchanting Northern Lights in Northern Europe, including the Canary Islands. Other destinations include the Dubai & Middle East, South America, and the Far East, with cruises to Shanghai. For those seeking a comprehensive journey, the MSC World Cruise allows for an odyssey around the world, visiting over 250 destinations.

FAQ

About Msccruisesusa.com Prices and Cost?

MSC Cruises offers a variety of cruise deals and discounts for destinations including the Bahamas, Caribbean, Mediterranean, and Northern Europe. Options include family cruises, weekend cruises, all-inclusive cruises, and last-minute cruises. Special offers are available such as up to 10% off for healthcare and military personnel. Additional savings can be found with pre-boarding discounts on services like drink packages, specialty restaurants, spa & wellness, shore excursions, and internet packages. For those looking to stay connected at sea, internet packages can be booked online with up to 20% savings compared to onboard prices. The lowest cruise-only rates are highlighted for summer 2024 cruises, and short cruises are extended through April 28 with prices starting from $109. These promotions set the course for an affordable and enjoyable journey on the seas.

FAQ

About Msccruisesusa.com Popular Products and Services?

MSC Cruises is renowned for its luxurious cruise ships and innovative onboard experiences. The fleet includes ships like MSC Armonia, MSC Bellissima, and MSC Divina, among others, each offering unique features and amenities. Popular services include water parks, award-winning entertainment, and specialty restaurants. The MSC for Me technology enhances the guest experience by interconnecting guests, crew, and ship, available on select ships such as MSC Seashore and MSC Virtuosa. The company is also committed to sustainable cruising, with ships equipped with energy-saving and water-recycling systems, as well as anti-fouling paint on hulls to reduce environmental impact. These offerings, combined with a commitment to lower impact tourism, position MSC Cruises as a choice for those seeking a modern and eco-friendly cruise experience.

FAQ

Msccruisesusa.com Return Policy?

MSC Cruises offers a hassle-free refund policy that allows passengers to cancel their bookings and receive a refund of their deposit under certain conditions. If a cruise is cancelled more than 90 days prior to departure, a full refund of the deposit is provided. For cruises of 15 nights or more, changes or cancellations can be made without penalty up to 110 days before departure. Additionally, if MSC Cruises cancels a cruise, passengers are entitled to a full refund or a future cruise credit. As for the shipping policy, since MSC Cruises provides cruise ship services, traditional shipping policies related to goods do not apply. However, terms and conditions for the transport by sea and stay onboard MSC Cruises vessels are detailed in the company's booking terms and conditions, which include provisions for the carriage of luggage and other items.

FAQ

What are the dining options on MSC Cruises?

MSC Cruises offers a variety of dining options to cater to different tastes and preferences. Guests can choose from specialty restaurants that serve a range of cuisines including Mediterranean, Asian, and Fusion, as well as steakhouse and seafood options. The Butcher's Cut steakhouse, L'Atelier Bistrot, and Ocean Cay seafood restaurant are some of the specialty dining venues available. For those who enjoy Asian flavors, there are sushi bars and teppanyaki restaurants, along with Chinese, Japanese, and Thai dishes at the Shanghai and Oriental Plaza. Additionally, guests can experience Latin American cuisine at Hola! Tacos & Cantina, or Vietnamese and French dishes at the Indochine Restaurant. The Chef's Garden Kitchen offers Nordic gastronomy, and there are also options for those with special dietary needs. The main and buffet restaurants on board provide a wide choice of high-quality cuisine with a different menu selection every day, featuring international and Mediterranean dishes, a meat carvery, pasta station, and more, available for breakfast, lunch, dinner, and late-night snacks.

FAQ

How do I manage my booking with MSC Cruises?

To manage a booking with MSC Cruises, passengers can utilize the Manage Your Booking section on the MSC Cruises website. Here, they can add excursions, drinks, and other packages, update personal information, complete web check-in, and much more. The web check-in is accessible from 30 days before and up to 24 hours prior to the cruise departure. Passengers can also join the Voyagers Club for points and additional benefits. It's a straightforward process designed to enhance the cruise experience.

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